Returns & Refunds

We want your CORD CULT order to reach you in the condition you expect. Eligible items may be requested for return within 7 days of delivery, unless a different condition is clearly stated on the product page or at checkout.

Return eligibility

The item must be unused, unworn, unwashed and in its original condition.
Original tags, packaging and accessories supplied with the item should be intact.
Items with stains, odour, signs of wear, alteration, customer-caused damage or missing tags may be rejected.
Final-sale or specifically marked non-returnable items are not eligible except where required by applicable law.

How to request a return

Email shyamtradelink0011@gmail.com or contact us on WhatsApp at +91 90247 92708 with your order number, item name and reason for return. For a damaged or incorrect item, please include clear photographs. Do not send a parcel back before receiving return instructions.

Inspection & approval

Returned items are inspected after receipt. We will inform you whether the return is approved, rejected or requires additional information.

Refunds

Approved refunds are initiated to the original payment method where supported. Processing time after initiation depends on the bank, card network or payment provider. Original delivery charges, if any, may be non-refundable unless the order was incorrect, damaged or otherwise required by law.

Cash on Delivery orders

Where a refund cannot be sent back through the original payment route, we may request suitable bank or payment details from the customer after verification.